---
title: "Cookie Policy | eSIM.eco"
url: https://esim.eco/en/cookie-policy
description: "Cookie policy for eSIM.eco. Learn about the cookies we use, their purpose and how to manage your preferences."
lang: en
---

# Cookie Policy

Last updated: October 2025

## 1. What are Cookies

Cookies are small text files stored on your device when you visit a website. They are used to improve your browsing experience and provide essential functionality.

## 2. Types of Cookies Used

On esim.eco we use the following types of cookies:

Technical Cookies (Necessary)

- • User session management
- • Language preference storage
- • Cart and checkout process functionality
- • Security and fraud prevention

Analytics Cookies

- • Website traffic analysis
- • Understanding user behavior
- • Site performance improvement

Preference Cookies

- • Storing user choices (e.g., language)
- • Personalizing user experience

## 3. Third-Party Cookies

We use third-party services that may install cookies:

SumUp (Payment Processor)

- • Cookies necessary for payment processing
- • Privacy policy: sumup.com/privacy

Analytics Services

- • Cookies for analyzing site usage
- • Aggregated and anonymous data

## 4. Cookie Duration

Cookies have different durations:

• Session cookies: deleted when you close the browser

- • **Persistent cookies**: remain on device for a specific period
- • Technical cookies: up to 12 months
- • Preference cookies: up to 12 months
- • Analytics cookies: up to 24 months

## 5. Cookie Management

You can manage or delete cookies at any time:

Via Browser

- • Chrome: Settings > Privacy and security > Cookies
- • Firefox: Options > Privacy & Security > Cookies and Site Data
- • Safari: Preferences > Privacy > Manage Website Data
- • Edge: Settings > Privacy, search, and services > Cookies

**Consequences of Disabling** Disabling technical cookies may prevent some site features from working properly, including the purchase process.

## 6. Cookies and Personal Data

Some cookies may collect personal data. The processing of this data is described in our Privacy Policy.

## 7. Updates

This Cookie Policy may be updated periodically to reflect technological or regulatory changes. We invite you to regularly consult this page.

## 8. Contact

For questions about our Cookie Policy, contact us:

**HelvetiaCom Mobile SA** Email: info@helvetiacom.ch Website: helvetiacom.ch

## List of Cookies Used

| Name | Type | Duration | Purpose |
| --- | --- | --- | --- |
| language_pref | Technical | 12 months | Stores selected language |
| session_id | Technical | Session | User session management |
| checkout_ref | Technical | 1 hour | Payment checkout reference |
| _ga | Analytics | 24 months | Google Analytics - Traffic analysis |
| sumup_session | Third party | Session | SumUp payment processing |