Cookie Policy

    Last updated: October 2025

    1. What are Cookies

    Cookies are small text files stored on your device when you visit a website. They are used to improve your browsing experience and provide essential functionality.

    2. Types of Cookies Used

    On esim.eco we use the following types of cookies:

    Technical Cookies (Necessary)

    • User session management
    • Language preference storage
    • Cart and checkout process functionality
    • Security and fraud prevention

    Analytics Cookies

    • Website traffic analysis
    • Understanding user behavior
    • Site performance improvement

    Preference Cookies

    • Storing user choices (e.g., language)
    • Personalizing user experience

    3. Third-Party Cookies

    We use third-party services that may install cookies:

    SumUp (Payment Processor)

    • Cookies necessary for payment processing
    • Privacy policy: sumup.com/privacy

    Analytics Services

    • Cookies for analyzing site usage
    • Aggregated and anonymous data

    4. Cookie Duration

    Cookies have different durations:

    • Session cookies: deleted when you close the browser

    • Persistent cookies: remain on device for a specific period

    5. Cookie Management

    You can manage or delete cookies at any time:

    Via Browser

    • Chrome: Settings > Privacy and security > Cookies
    • Firefox: Options > Privacy & Security > Cookies and Site Data
    • Safari: Preferences > Privacy > Manage Website Data
    • Edge: Settings > Privacy, search, and services > Cookies

    Consequences of Disabling Disabling technical cookies may prevent some site features from working properly, including the purchase process.

    6. Cookies and Personal Data

    Some cookies may collect personal data. The processing of this data is described in our Privacy Policy.

    7. Updates

    This Cookie Policy may be updated periodically to reflect technological or regulatory changes. We invite you to regularly consult this page.

    8. Contact

    For questions about our Cookie Policy, contact us:

    HelvetiaCom Mobile SA Email: info@helvetiacom.ch Website: helvetiacom.ch

    List of Cookies Used

    NameTypeDurationPurpose
    language_prefTechnical12 monthsStores selected language
    session_idTechnicalSessionUser session management
    checkout_refTechnical1 hourPayment checkout reference
    _gaAnalytics24 monthsGoogle Analytics - Traffic analysis
    sumup_sessionThird partySessionSumUp payment processing